Skip to content

bitgraphix: answers to frequent questions

Will my order be shipped with tracking?

Yes, all orders are shipped with tracking.

Once my order is placed, how long will it take to get my stuff?

Order fulfillment takes from 2 to 7 business days, from there shipping times vary.

How long does it take to ship?

Shipping times depend on the method chosen at checkout :

  • Overnight: next day delivery in the US
  • Express: 1-3 business days in the US, Canada, and internationally
  • Standard: 5-8 business days in the US, 6-12 days in Canada, 5-20 days internationally

What if there's a problem with my order?

Contact us right away, we’ll get it sorted it out.

Do you offer refunds or exchanges?

If you’re not happy and satisfied with your Bitgraphix purchase, or if your item arrived damaged, or very rarely misprinted, take pictures of the problem and get in touch with us within 10 days of receiving your order. We’ll get back in touch with you quickly and get you sorted. Our primary goal is that you’re happy and satisfied. We want you to love our products, come back and order again, and sing our praises to your friends. We'll make every effort to achieve that goal.

What if I ordered the wrong size?

We strongly recommend that you check the size guidelines before you submit your order. Each garment item is printed to order, as we don’t stock all the variations of size and color, so please ensure that you order the correct size. If you did order correctly and it still doesn’t fit, get in touch within 10 days and we’ll sort you out and do our best to put a crypto bull-run smile on your face.

Is Bitgraphix a giant corporate enterprise trying to cash in on the blockchain hype?

Nope, we’re a micro-business doing our best to make cool stuff in an effort to spread Bitcoin awareness as well as a few other projects that we’re fans of.

I like your style. Can I play too?

If you want to collaborate or do a mash-up with us, shoot a message, we're always interested in meeting new artists and enthusiasts.

Can you design a shirt for my brand / channel / project?

Absolutely possible. Get in touch through our main site contact page.